ipp

REFUND POLICY

Refund Policy


Return policy

We would like to do our best to satisfy our customers. If you are not completely satisfied with Fujin purchase for any reason, please return it for a full refund. We accept within 14 days return from your original purchase date. All returned items must be in new condition.  Also we do not accept any returns after 14 days of product arrival date. If your order was damaged or lost during shipment, please contact us within 48 hours from the product arrival date.

We do not accept any returns when
・There is any damage on products or packages
・original packaging and warranty card are not in a new condition.

If the item was sent back for an exchange, please allow 7-10 business days for the replacement to be processed.

Refund policy
Once we accept and confirm your return, your refund will be processed within 7-10 business days.

Refund fee
Refund fee will not be charged to you if your order is cancelled before your order is shipped.
Refund fee can be charged to you depending on time of your return.

*Return and refund policies are offered only for items ordered on U.S. website.

Please contact us for any more questions or concerns.
Contact: info@usa-ipp.com